At Jo Bella New York, we strive to accommodate our clients in every way possible. We want you to be fully satisfied with your purchase.
Please contact customer service with any questions at
Your satisfaction is guaranteed, and you are welcome to exchange your unworn items within 30 days of original purchase for store credit that can be used to shop at one of our Jewelry retail online. Items must be unworn and in original condition.
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Clean your jewelry after each wear with a soft cloth, before putting it away. This will remove the oils from your skin and debris picked up throughout the day and help prevent tarnish.
Do not put your jewelry on until AFTER you have dressed and applied any cosmetics, hairspray, perfume, lotions and other chemicals. These can dull and even harm your jewelry.
Do not sleep with your jewelry on. This causes unnecessary stress on the components and will make them more likely to break.
Remove jewelry before doing household chores, especially when washing dishes. Remember, many household cleaners contain bleach or other harsh chemicals that are harmful to jewelry.
Do not wear your jewelry swimming or in the shower. Avoid wearing it around chlorinated pools and hot tubs, salt water, mineral springs and suntan lotion.
- All Major Credit / Debit Cards